01 Introduction

At Study Icon Bahawalpur ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with our office.

By using our services, you consent to the practices described in this policy. If you do not agree, please do not provide us with your personal information.

02 Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, CNIC number, passport number, date of birth, nationality
  • Contact Information: Phone number, email address, residential address, city
  • Academic Information: Educational transcripts, degrees, certificates, test scores (IELTS/PTE/TOEFL)
  • Financial Information: Bank statements, sponsorship letters, proof of funds (for visa applications)
  • Family Information: Parent/guardian names, occupations, contact details (when required for visa)
  • Website Usage Data: Browser type, device information, IP address, pages visited

03 How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: University applications, visa filing, document preparation
  • Communication: Appointment confirmations, updates, important notifications
  • Counseling: Personalized career assessment and university recommendations
  • Legal Compliance: Meeting requirements of immigration authorities and universities
  • Website Improvement: Analyzing usage patterns to enhance user experience

04 Information Sharing & Disclosure

We share your information only when necessary and with the following parties:

  • Universities & Colleges: When submitting your admission applications
  • Embassies & Visa Offices: When filing your student visa application
  • Test Conducting Bodies: IELTS, PTE, TOEFL, Duolingo registration
  • Government Authorities: When required by law or immigration regulations

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

05 Data Security

We take data security seriously. All personal documents and information are stored securely with restricted access. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but work diligently to protect your data.

06 Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, student records are kept for a minimum of 2 years after service completion, or longer if required by immigration authorities or university policies.

07 Your Rights

You have the right to:

  • Access: Request a copy of your personal information we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to the processing of your data in certain circumstances
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

08 Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

You can disable cookies through your browser settings. However, some features of our website may not function properly without them.

09 Third-Party Links

Our website may contain links to third-party websites (universities, test centers, immigration authorities). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10 Children's Privacy

Our services are intended for individuals who are 18 years of age or older. If you are under 18, you may use our services only with the involvement of a parent or legal guardian. We do not knowingly collect information from minors without parental consent.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Have questions about your privacy? We're here to help.

Contact Us